You ended the stream by mistake
Ending is final. Contact ActionPPV if the event was ended before the show finished.
Once you swipe to end the broadcast, you cannot restart streaming on the same event.
If the show is still taking place, email hello@actionppv.com immediately with your club name, event and what happened.
Do not assume existing pass holders will gain access to a newly created event. Do not ask them to pay again as a workaround.
The app has lock controls to help prevent accidental actions. Pausing and ending both require a swipe, so check the action you are using.
Use Pause when you intend to continue. The club can resume the same broadcast and viewers keep their watch link.
Use End only when the broadcast is finished. A connection problem should be handled through the app's recovery controls, not by deliberately ending the event.
Any refund enquiry should be sent to hello@actionppv.com. If a refund is due because the event was cut short on the club's side, it comes out of the club's share.
Related guides
Still stuck.
Send us the club or event name and what you were trying to do. If you bought a PPV ticket, email from the address you bought with. We answer every email.