The app closed, crashed or logged you out mid-stream
Reopen ActionPPV and check the event's status after a crash or sign-out.
If the app closes or the phone restarts, reopen ActionPPV and sign in if asked.
Open the same event and check its status. If a recovery or resume option is available, follow the instructions shown. If the event has ended, it cannot be restarted.
Check the phone for a temperature, battery, permission or connection problem. A crash can have several causes; do not assume it was heat or that signing in again will resolve every issue.
Ask an authorised viewer to check whether sound and picture have returned using the original watch link.
If you cannot recover, email hello@actionppv.com with the event, phone model, app version if available, and approximate time of the interruption.
Before the next show, check that you can sign in and open the event, and resolve any outstanding app update or permission prompts.
Related guides
Still stuck.
Send us the club or event name and what you were trying to do. If you bought a PPV ticket, email from the address you bought with. We answer every email.