What the waiting, reconnecting and ended screens mean
Understand waiting, paused, reconnecting, ended and screen-limit messages.
Read the message on your watch page before taking action.
| State | What to do |
|---|---|
| Waiting for the broadcast | Keep your event time in mind and use your original watch link when the broadcast starts |
| Paused | The club can resume the same broadcast; keep your existing watch link |
| Reconnecting | Allow time for recovery; if playback stays stuck, reopen the original link once |
| Too many screens | A pass works on one screen at a time. Close it on the other screen, wait two minutes and try again |
| Ended | Live broadcasting has finished; the same event cannot restart |
| Replay being prepared | Check the same link again when the recording is available |
| Cancelled | If you paid, you are entitled to a full refund. Email hello@actionppv.com from the address you bought with and tell us the event name |
Pass holders can watch the replay for 48 hours after the live stream ends, using the same watch link. A replay may take time to become available.
These messages do not all clear in the same way. If the page remains stuck or its status seems wrong, email hello@actionppv.com.
Related guides
Still stuck.
Send us the club or event name and what you were trying to do. If you bought a PPV ticket, email from the address you bought with. We answer every email.