The stream is buffering, stuck or has no sound
Check sound, connection and the watch page without repeatedly refreshing.
For missing sound, check the player's mute control, your device's media volume and the selected speaker or headphones. Try a different audio output if needed.
For buffering or a frozen picture:
- Check your connection.
- Read any message on the watch page.
- If you opened the link inside a social app, try your normal browser.
- Reopen the original emailed watch link once if playback remains stuck.
Repeated refreshing may not solve the problem.
A paused or reconnecting screen may reflect a broadcaster interruption. A normal-looking player can still have a playback problem, so do not assume the fault is yours or the club's without checking.
If you are using a television connection, compare playback on the original device to narrow down where it fails.
Email hello@actionppv.com with the event, device, browser and approximate time of the problem. Keep your private watch link out of public posts.
Related guides
Still stuck.
Send us the club or event name and what you were trying to do. If you bought a PPV ticket, email from the address you bought with. We answer every email.