Watching
My watch link isn't working, or I never got the email
Fans watch using a private link sent by email after buying a pass. No account or ActionPPV app is required.
If the email is missing:
- Search your inbox and junk for ActionPPV.
- Check which email you used at checkout.
- Return to the public event page and use its resend option if available.
- Email hello@actionppv.com if you still need help.
If the link will not open, use the original email and check the event name. Read any error message before retrying. Do not buy another pass simply because an email is delayed.
If you entered the wrong email, tell us the event and purchase details so we can help verify and recover access. Do not send full card details.
A pass currently supports two screens at once. Keep the private watch link secure and use the public event link when promoting the show.
Existing pass holders have 30 days of replay access after the event ends.
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The stream is buffering, stuck or has no sound
Check sound, connection and the watch page without repeatedly refreshing.
What the waiting, reconnecting and ended screens mean
Understand waiting, paused, reconnecting, ended and screen-limit messages.
Too many screens: this pass is already open
A pass currently supports two simultaneous screens. Close another session if the limit is reached.